The Department of Transportation recently called the attention of MWM Terminals, Inc., concessionaire of the Parañaque Integrated Terminal Exchange (PITX), to comply with its Concession Agreement (CA) and implement improvements for more efficient operation on the country’s first ‘landport.’
In a letter to MWM Terminals President Manuel Louie Ferrer, DOTr Undersecretary for Road Transport and Infrastructure Mark de Leon enumerated the operational issues inside the PITX and recommended actions ensuring the concessionaire’s compliance with the CA for the convenience of the commuting public.
The letter includes the submission of a revised traffic plan for improved vehicular flow inside the terminal, and the installation of signage to avoid confusion on the passengers. The DOTr also requested to adjust the loading time at departure bays, as provincial bus operators pointed out that the 15-minute loading time is short and insufficient during off-peak hours.
The MWM Terminals were also advised to coordinate with the Land Transportation Franchising Regulatory Board in attaching bigger reflectorized stickers on buses to easily distinguish the city buses from provincial buses. These must also be tagged with “PITX Only” to inform the commuters that the said buses will only have the PITX as their route and to avoid overcharging of fares.
To familiarize bus drivers and conductors with the PITX dispatching system, MWM Terminals were also requested to prepare informational materials explaining the dispatching and scheduling system for drivers and conductors.
The DOTr also recommended to improve the existing centralized announcement system, and include departure announcements per boarding gate, which is similar to airports. In addition, DOTr asked the MWM Terminals to deploy free shuttle services to ferry passengers from PITX to Baclaran and back. The concessionaire’s share of bus provision will augment the free shuttle services provided by the Metro Manila Development Authority (MMDA) and the Philippine Coast Guard (PCG).
The DOTr reiterated that they, together with its attached agencies, are working to improve the operations of the PITX, stressing that the MWM Terminals, Inc. must uphold its shared responsibility as a private sector in maintaining and providing the Filipinos the service they deserve.